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How to Pair Your Mobile Device Using AP Mode (Android)

Pairing your mobile device allows you to use the GV Smart App and unlock all the innovative features of the Symphony SE Pro Plus, Symphony 3 Pro/Pro Plus, and the Rhapsody 3 Pro/Pro Plus for a truly Beyond Karaoke experience.

This helpful video teaches you how to pair your mobile device using AP MODE on the Grand Videoke Symphony 3 Pro and Rhapsody 3 Pro. On this mode, the Grand Videoke and smartphones/tablets should be connected to the same Wi-Fi network. You can connect up to 4 smartphones/tablets.

How to Pair Your Mobile Device Using AP Mode (iPhone/iPad)

Pairing your mobile device allows you to use the GV Smart App and unlock all the innovative features of the Symphony SE Pro Plus, Symphony 3 Pro/Pro Plus, and the Rhapsody 3 Pro/Pro Plus for a truly Beyond Karaoke experience.

This helpful video teaches you how to pair your mobile device using AP MODE on the Grand Videoke Symphony SE Pro Plus, Symphony 3 Pro/Pro Plus, and Rhapsody 3 Pro/Pro Plus. On this mode, the Grand Videoke and smartphones/tablets should be connected to the same Wi-Fi network. You can connect up to 4 smartphones/tablets.

How to Pair Your Mobile Device Using Hotspot Mode (Android)

Pairing your mobile device allows you to use the GV Smart App and unlock all the innovative features of the Symphony SE Pro Plus, Symphony 3 Pro/Pro Plus, and the Rhapsody 3 Pro/Pro Plus for a truly Beyond Karaoke experience.

This helpful video teaches you how to pair your mobile device using HOTSPOT MODE on the Grand Videoke Symphony SE Pro Plus, Symphony 3 Pro/Pro Plus, and Rhapsody 3 Pro/Pro Plus. On this mode, you can connect your smartphone/tablet directly to the Grand Videoke via your smartphone/tablet's hotspot. You can connect only 1 smartphone/tablet on this mode.

How to Pair Your Mobile Device Using Hotspot Mode (iPhone/iPad)

Pairing your mobile device allows you to use the GV Smart App and unlock all the innovative features of the Symphony SE Pro Plus, Symphony 3 Pro/Pro Plus, and the Rhapsody 3 Pro/Pro Plus for a truly Beyond Karaoke experience.

This helpful video teaches you how to pair your mobile device using HOTSPOT MODE on the Grand Videoke Symphony SE Pro Plus, Symphony 3 Pro/Pro Plus, and Rhapsody 3 Pro/Pro Plus. On this mode, you can connect your smartphone/tablet directly to the Grand Videoke via your smartphone/tablet's hotspot. You can connect only 1 smartphone/tablet on this mode.

How to Enjoy Lyric Videos

Selected songs built into the Grand Videoke Symphony SE Pro Plus, Symphony 3 Pro/Pro Plus, and Rhapsody 3 Pro/Pro Plus feature Lyric Videos that have animated lyrics instead of conventional texts. They provide a new and fun way to sing your favorite songs.

Know how to access songs with lyric videos through this video.

How to Re-Channel Your Symphony SE Pro Plus Wireless Mics

Grand Videoke's GrandVoice Wireless Technology gives you the freedom to choose the best frequency for a seamless singing experience. This can be done by re-channeling your Grand Videoke Symphony SE Pro Plus' wireless microphones to get locked-in to a more stable wireless signal.

How to Re-Channel Your Symphony 3 Pro/Pro Plus Wireless Mics

Grand Videoke's GrandVoice Wireless Technology gives you the freedom to choose the best frequency for a seamless singing experience. This can be done by re-channeling your Grand Videoke Symphony 3 Pro/Pro Plus' wireless microphones to get locked-in to a more stable wireless signal.

How to Use Voice Command on iPhone/iPad (GV Smart App)

Searching for your favorite videoke songs now only takes a few seconds thanks to the new and improved GV Voice Command+. Watch this video to see how easy it is using the GV Smart App on your iPhone/iPad.

How to Use Voice Command on Android (GV Smart App)

Searching for your favorite videoke songs now only takes a few seconds thanks to the new and improved GV Voice Command+. Watch this video to see how easy it is using the GV Smart App on your Android device.

How to Fix Audio Delay - Symphony SE Pro Plus

Sometimes audio delays can be experienced when you're using HDMI audio. Grand Videoke recommends using an external analog speaker sytem to fully enjoy the HD+ Audio expeirence.

How to Fix Audio Delay - Symphony/Rhapsody 3 Pro/Pro Plus

Sometimes audio delays can be experienced when you're using HDMI audio. Grand Videoke recommends using an external analog speaker sytem to fully enjoy the HD+ Audio expeirence.

How to Add New Songs on Grand Videoke (GV Smart App)

With the Grand Videoke Symphony SE Pro Plus, Symphony 3 Pro/Pro Plus, and Rhapsody 3 Pro/Pro Plus, updating your song library has never been easier and more convenient.

Using the GV Smart App, you would just have to download your preferred Song Update Volume to your phone. Then simply use a GV Smart Code (Update Credits) to authenticate your downloads.

How to Delete Song Update Volume on your Grand Videoke

Grand Videoke systems come with enough internal storage to allow you to add song volumes that's good for around 5 years of update. However, it is inevitable that the internal storage may become full. With this, you may need to delete the song volumes loaded in your internal storage to gain back space.

Since the song volumes are already paired with your Grand Videoke system, you can reload the deleted song volumes again if you have to without paying for a new song update code. 

How to Reinstall Song Update Volume on your Grand Videoke

In case you've deleted song update volumes before, and you want to reload them into the internal storage of your Grand Videoke system, you can easily do so by following the instructions on this walkthrough video. 

Since the song volumes are already paired with your Grand Videoke system, you can reload the deleted song volumes again if you have to without paying for a new song update code. 

How to Check Software Version of Your Grand Videoke

Sometimes, when you contact us for assistance, we may ask for the software version of your Grand Videoke system as some issues may be resolved with a software update. This video will show you how to check your Grand Videoke's software version.

How to Update the Firmware of Your Grand Videoke

In order to ensure the stability of your Grand Videoke Symphony SE Pro Plus, Symphony 3 Pro/Pro Plus, and Rhapsody 3 Pro/Pro Plus, we frequently release software updates which can be done through the GV Smart App for iPhone/iPad and Android. These software updates may also add new features to your Grand Videoke to further enhance your karaoke experience.

How to Connect Grand Videoke Symphony SE Pro Plus to TV using HDMI

This is the simplest way of connecting your Grand Videoke system with your TV. With just one HDMI cable, Full HD video and audio will be streamed to your TV. 

Please note that this connection method may not give you the best performance in terms of sound quality as TV speakers are usually compact with not much output power. Also, there are instances where you would experience audio delay/sync issues on some TVs. This is an issue where your voice that's picked up by the microphone will be outputted by the TV speakers with a half-second delay. This is not a defect on the Grand Videoke, but an issue on the audio digital-analog converter (DAC) in your TV having a hard time catching up and processing live audio. Other karaoke system brands will give you the same issue on their HDMI. 

How to Connect Grand Videoke Symphony/Rhapsody 3 Pro/Pro Plus to TV using HDMI

This is the simplest way of connecting your Grand Videoke system with your TV. With just one HDMI cable, Full HD video and audio will be streamed to your TV. 

Please note that this connection method may not give you the best performance in terms of sound quality as TV speakers are usually compact with not much output power. Also, there are instances where you would experience audio delay/sync issues on some TVs. This is an issue where your voice that's picked up by the microphone will be outputted by the TV speakers with a half-second delay. This is not a defect on the Grand Videoke, but an issue on the audio digital-analog converter (DAC) in your TV having a hard time catching up and processing live audio. Other karaoke system brands will give you the same issue on their HDMI. 

How to Connect Grand Videoke Symphony SE Pro Plus to TV using RCA

Some of our customers are using older or classic TVs that isn't equipped with HDMI inputs. Grand Videoke systems are equipped with RCA outputs for these types of TVs. 

Please note that RCA output is only limited to NTSC or PAL 480i. RCA outputs are not capable of outputting Full HD 1080p video. 

How to Connect Grand Videoke Symphony/Rhapsody 3 Pro/Pro Plus to TV using RCA

Some of our customers are using older or classic TVs that isn't equipped with HDMI inputs. Grand Videoke systems are equipped with RCA outputs for these types of TVs. 

Please note that RCA output is only limited to NTSC or PAL 480i. RCA outputs are not capable of outputting Full HD 1080p video. 

How to Connect the Grand Videoke Symphony SE Pro Plus to a Soundbar

We understand that a lot of our customers have been using soundbars for their A/V entertainment setups at home. With this, we have instructions to ensure that your Grand Videoke system will sound its best when connected to a soundbar.

Using the audio connection method described on this video will also solve audio delay/sync issues on connections that are using straight HDMI-only to the TV for both video and audio. 

How to Connect the Grand Videoke Symphony/Rhapsody 3 Pro/Pro Plus to a Soundbar

We understand that a lot of our customers have been using soundbars for their A/V entertainment setups at home. With this, we have instructions to ensure that your Grand Videoke system will sound its best when connected to a soundbar.

Using the audio connection method described on this video will also solve audio delay/sync issues on connections that are using straight HDMI-only to the TV for both video and audio. 

How to Connect Grand Videoke Symphony SE Pro Plus to TV and Regular Speakers (Includes Powered PA Speaker Systems)

Some customers would like to use their professional PA systems to get the best sound out of their Grand Videoke system. This video walkthrough is also applicable for other speaker systems that use RCA jacks (white and red jacks) for its audio inputs.

Using the audio connection method described on this video will also solve audio delay/sync issues on connections that are using straight HDMI-only to the TV for both video and audio. 

How to Connect Grand Videoke Symphony/Rhapsody 3 Pro/Pro Plus to TV and Regular Speakers (Includes Powered PA Speaker Systems)

Some customers would like to use their professional PA systems to get the best sound out of their Grand Videoke system. This video walkthrough is also applicable for other speaker systems that use RCA jacks (white and red jacks) for its audio inputs.

Using the audio connection method described on this video will also solve audio delay/sync issues on connections that are using straight HDMI-only to the TV for both video and audio. 

How to Use Perfect Pitch - Single Mode

Perfect Pitch AI Vocal Coach and Advanced Scoring System is an exclusive Grand Videoke feature. This feature allows users to improve their singing skills through an interactive user interface — it's like having your own vocal coach at home!

Perfect Pitch also allows you to have competitions with your friends with its battle mode and scoreboard functions.

How to Use Perfect Pitch - Battle Mode

Perfect Pitch AI Vocal Coach and Advanced Scoring System is an exclusive Grand Videoke feature. This feature allows users to improve their singing skills through an interactive user interface — it's like having your own vocal coach at home!

Perfect Pitch also allows you to have competitions with your friends with its battle mode and scoreboard functions.

Perfect Pitch: How to Change Avatar with Your Own Photo

In order to make your Perfect Pitch experience even more personalized on your Grand Videoke, we have allowed users to add their own avatar or profile photo on the Perfect Pitch mode. The avatar or profile photo will be displayed on the Perfect Pitch singing screen and scoreboard. 

Perfect Pitch: 4-Point Scoring System

This is an advanced, proprietary feature of the Grand Videoke's Perfect Pitch mode. At the end of each song, get a professional 4-point score showing your Key/Rhythm, Vibrato, Upband, and Downband Scores. This gives you an in-depth look on what you need to improve to take your talent to the next level.

Perfect Pitch: Sharing Scores on Social Media

Why just store your scores in your Grand Videoke system? Show your skills and bragging rights on social media, or see if you're better than your friends! With the GV Smart App on your smartphone, you can easily share your progress on Perfect Pitch on Facebook, Instagram or other social media sites. 

Disclaimer: Perfect Pitch score sharing is only applicable on GV Smart App for Android.